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At Drop & Take, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines the information we collect, how we use it, and the steps we take to safeguard your personal data.
1. Information We Collect
We collect the following types of information when you use our website or services:
- Personal Information: This includes your name, email address, phone number, and shipping/billing address, which are necessary for account registration, order processing, and communication.
- Payment Information: We collect payment details to process your transactions, but we do not store your sensitive financial data.
- Usage Data: This includes information about how you interact with our website, such as IP address, browser type, and page views.
- Product Information: For sellers, product details such as descriptions, images, and prices may be collected.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process your transactions and provide customer support.
- To improve the user experience on our website.
- To send order updates, promotions, and marketing communications, with your consent.
- To monitor and analyze website activity to enhance our services.
3. Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. However, we may share your information in the following cases:
- With third-party service providers who assist in processing payments, shipping orders, or providing customer support.
- When required by law, such as in response to a subpoena or other legal process.
- With other users, such as when sellers and buyers communicate through our platform.
4. Cookies
We use cookies to enhance your browsing experience. Cookies help us remember your preferences, improve website performance, and deliver personalized content. You can manage your cookie preferences through your browser settings.
5. Data Security
We take the protection of your personal information seriously and implement appropriate physical, technical, and administrative safeguards to secure your data. However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we strive to protect your information.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request the correction of inaccurate or incomplete information.
- Request the deletion of your personal information, subject to legal and contractual obligations.
- Opt-out of receiving marketing communications at any time.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting.